Shipping policy

Orders to the US are fulfilled with USPS 

Order Cut-off Time 5:00 PM - (GMT -05:00) eastern standard time (New York)

We are proud to offer Free Worldwide Shipping on all orders. 

Shipping Time: 10-12 Business Days (Mon-Fri)

We aim to dispatch all orders from our warehouse within 24 hours, but please allow up to 2 business days (Mon-Fri) during peak periods.

* Shipping time excludes clearance/customs delays (if applicable)

Expedited shipping cost: from $3.95 up to $9.95. Expedited shipping time: 5-10 business days (Mon-Fri)

Customer Support : 24/7

Address : 701 Tillery Street Unit 12 2734 Austin, TX 78702, United States

Email: info@nexa-us.com

Phone: +1 850 988 0203

 

Thos Website’s products and services are currently not available in (and the Website’s servers may not be accessed from) the following countries:  Belarus, Cuba, Eritrea, Iran, North Korea, Iraq, Syria, Venezuela, Yemen, Congo, Central African Republic and in the following regions:  Crimea – Region of Ukraine, Russian Industry Sector. This list may change from time to time, without notice. We retain the right to refuse shipping products to and providing services in these countries/regions, regardless of whether this list is up to date, in compliance with OFAC, EAR, & ITAR sanctions in place from time to time. In addition, this Website is not in the business of supplying products and/or services to governments or government employees.  

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    30 Days Guarantee

    We offer a free return policy for 30 days after receipt of the items.

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    Free International Shipping

    Your order will be delivered to your home free of charge.

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    24/7 Customer Service

    We have a dedicated support team to answer all your questions.