Shipping FAQ

All orders are scheduled for processing immediately after an order is placed. Please allow up to  48 hours for the order to process. You will receive an automated notification by email with your order confirmation and tracking information once it is available. 

You have 24 hours after completing your order to cancel it prior to dispatch. Once the order has been sent, you will have to go through our standard  Returns and Exchanges Policy. 

Estimated Shipping Times

United States:  5-18 Business Days
United Kingdom: 7-18 Business Days
Australia: 7-18 Business Days
Europe: 7-18 Business Days
Asia:  7-18 Business Days

DUE TO THE GLOBAL PANDEMIC, YOU MAY EXPERIENCE DELAYS.

PLEASE CONTACT US AT INFO@NEXA-US.COM
FOR QUESTIONS REGARDING YOUR ORDER AT ANY TIME. WE OFFER 24/7 CUSTOMER SUPPORT AND ORDER TRACKING ON ALL ORDERS.
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    30 Days Guarantee

    We offer a free return policy for 30 days after receipt of the items.

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    Free International Shipping

    Your order will be delivered to your home free of charge.

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    24/7 Customer Service

    We have a dedicated support team to answer all your questions.